ObjectiveEducation/TrainingSummary of QualificationsTechnical SkillsRelevant Work Experience
ObjectiveObtain a position in counseling, human resources, public relations, or advocacy.
Education/Training- Fordham University, Bronx, NY- 5/85
Bachelor of Arts, Major: Spanish Literature
- Cornell University School of Industrial & Labor Relations, Albany, NY - 1/02
Certificate in Benefits Planning, Assistance and Outreach
Summary of Qualifications- Excellent interpersonal skills - extensive interaction with the
general public, management, and peers.
- Computer knowledge and data entry skills.
- Excellent oral and written communication skills; meticulous; organized.
- Bilingual ￂ? Fluent English/Spanish.
Technical Skills- Microsoft Office 2000
- Word Perfect
- Internet Savvy
- Fax Machines
- Copiers
Relevant Work ExperienceWestchester Independent Living Center, White Plains, NY:9/99 - Present
IL Advocate- Organized and conducted in-house/field benefits presentations to professionals, consumers and consumer family members.
- Created flyers, using Microsoft Publisher.
- Conducted one-on-one meetings with consumers.
- Arranged small group peer counseling sessions with at least two consumers at a time.
- Coordinated workshops and social groups.
- In-put all case files into office database and maintained accurate hard copies of all case information.
- Responsible for providing advocacy services to consumers with disabilities.
- Assisted Administrative Assistant with 8-line phone switchboard.
Chase Manhattan Bank: 5/87-11/91
Bank Teller- Accurately maintained all deposits and withdrawals for individual and corporate accounts.
- Computer input and updated numerous bank transactions.
- Answered incoming calls and bank questions for prospective clients
and current clients.
- Responsible for maintaining professional and client-friendly atmosphere within the office.
Reference Available Upon Request
